Check
As a J-school junkie and political worry wart, I feel a sense of desperation about newspaper journalism in North Carolina. I believe our state's newspapers may be the last bastion of thoughtfulness for many communities. They remind me of canaries in coal mines.
Some newspapers are in a death spiral. Losing revenue, cutting staff, compromising content, losing revenue, cutting staff, compromising content. The N&O certainly is, partly due to McClatchy's financial "strategy" and partly due to all things post-digital. I don't envy the N&O leadership as they try to manage through this.
Fifteen or 20 years ago when I was a full-time marketing guy, the client I enjoyed working with most was the N&O. At that time, the paper was unapologetically liberal, and also eager to engage readers. One year they ran a double truck ad with the headline, "Go ahead. Rip us apart." The photograph was of a bulldog shredding a rolled-up paper, accompanied by a survey asking for honest reader input.
Over the years, I've come to think that listening to readers in positioning a newspaper is a flawed strategy. Readers are a crazy bunch of people with interests running the gamut from box scores and business news to American Idol and Freedom Fries. Create something that everyone can stomach and you've created something that no one will be passionate about.
Newspapers should stand for something. Not something like objectivity, but rather something like a political philosophy.
More specifically, in my irrelevant view, the N&O should refresh its stand for good-old liberal values, and drop the illusion of balance. Become the antidote to the neo-con corporatist agenda. Reestablish itself as proudly progressive, with one watchdog eye on government and the other on business.
Art Pope's influence grows every time McClatchy's financial strength shrinks. I used to think the N&O would be the force to keep Pope's power in check. They could if they wanted to.







I know we crack on them
from time to time, but I am concerned. Deeply. The N&O just lost newsroom folks, and so did Char-O. I know we're missing important coverage already, but I'm not sure what we're missing, because it's not there.
Going missing
You're right. Things are so complicated that we don't know what we don't know ... and we especially don't know what's not being covered.
Over the past few months, the N&O has covered the Cooper trial with deep, daily reporting and full-frontal voyeurism. They go after politicians every day (as well they should) like flies on dead fish.
But what about going after corporate influence? Back in the day, government was the main institution that needed watching. Today, that reality has been flipped on its head. Corporate interests call the shots, but to NC newspapers, those interests are, well, of no interest. Why not have a ten part series delving into how Eschelman and Pope are colluding with the Koch brothers to privatize government at every level. And for the N&O in particular, why not look hard in the mirror at their reliance on the Show for content?
The publisher at the N&O thinks the Show has valuable things to say, and he welcomes those things onto his pages every day. That kind of collusion with corporatists is a perverted post-McClatchy phenomenon. It would have never happened in the Daniels family days, and it should not be happening now.
The reason the N&O is in death spiral mode is because it no longer stands for anything other than profit potential for McClatchy. In their passion for making money, they've stopped making magic. In their passion for pleasing everyone (especially corporate masters), they're pleasing no one.
In my business consulting, I've seen this death spiral take shape too many times. Trying to do more of the same with fewer resources is a losing strategy. Dramatic transformation is in order, and in my view, that transformation should position the N&O as a bold and progressive champion, fighting government corruption and corporate privilege at every turn. Unfortunately, the paper is heading in the other direction, relying more on the Show, focusing more and more resources on trivia. Isn't that what tv news is for?
Do good. Be nice. Have fun.
The desire to do good journalism is still there, at least.
James,
I do tend to agree with you on this. Here in Chapel Hill and Carrboro, we at least benefit from our J-school students, who are providing us with interesting news.
I've found three sources of local news:
And thanks for explaining your past involvement with the N&O - it makes your attitude (sense of dissappointment) in recent years much more understandable to me.
Besta é tu se você não viver nesse mundo
http://zabouti.tumblr.com
My past
Thanks, George.
I realized yesterday that an admiration for journalism is one of long-standing passions. I also realized I had never explained my past. Over the years, I've worked with several newspapers around the country, doing research and working on their strategy teams. I normally don't talk about specific clients, but given that the N&O is now a totally different company than the one I worked with, I finally decided to explain myself.
There are many people at the paper now that I worked with a long time ago, and I know they are doing the best they can under extremely difficult circumstances. But I see things happening now that would have been unthinkable 20 years ago. And while there are many possible explanations, Occam's Razor would suggest that the McClatchy purchase triggered the decline.
Do good. Be nice. Have fun.
The Independent picks up some slack
I picked up part 1 of Lisa Sorg's 2 part article in the Independent on fracking. It's well done in great depth (no puns here, move along)
The weekly papers in the Triangle and Triad could be a model for a new kind of intellectual material distributed freely, depending on the free market advertising for income, but with truth and justice as the guiding principle.
*see Jim Neal's excellent comment there as well
Progressives are the true conservatives.
Yikes!
Asheville Citizen-Times is losing 12 from its newsroom:
If that means what I think it does (hope not), more than 12 of the (current) newsroom staff will be leaving, after being bumped by others with more seniority.
Marketing in newsrooms is when it started declining
No offense to your marketing background, this is not an indictment of that vocation, but I believe we can trace the decline of newspapers to the influence of marketing on newsrooms that ramped up in the early 1980s and consumed newsrooms by the 1990s. It wasn't the only reason, but when afternoon papers and family papers started closing and selling out to the mega corporations, the mission of newspapers began to change because marketing wonks were allowed to have an influence on news decisions.
Newspapers became just another revenue stream when before they were structured and driven as if they were a public service.
Same with TV news (national, not local. Local has always been a joke). TV news on a national level used to operate as a cost center not a profit line -- it was a cost that they were willing to bear in order to provide a valuable PUBLIC service. It was assumed that news was not there to make a profit.
But then you see marketing influence on news decisions. They began focusing on what readers "wanted" rather than what readers "needed." And it snowballed from there. When news holes got smaller and smaller, and ad revenue found other placse to go, they were shocked when people stopped reading -- because, as you pointed out, when you're trying not to offend anyone and have no point of view, it becomes less and less interesting in general.
And let's not give j-schools a pass either. Though they could have, journalism schools didn't help. They were satisfied to basically be stenographer factories by the 1980s and 90s. They operated as if the only thing that matters was to teach that journalists could not admit their own POV and had to absolutely give "the appearance" of impartiality, even though everyone would freely admit that no one comes without bias -- nor should they. You can still be as professional even though you have your own views.
That part of journalism education only helped to exacerbate the problem with the definition of NEWS, and it all evolved into what I like to call: "green cheese" journalism -- it doesn't matter how ridiculous or far from the truth something a politician or business leader would say, as long as you present a quote that appears to be the opposite view, you've done your job.
In other words, if Politician A says the Moon is made of green cheese, rather than ridiculing that politician for making shit up and pointing out to the reader that the moon is not made of gree cheese, the newspaper would simply print: Politician A says "The Moon is made of Green Cheese" and then just quote an opponent saying: "No it's not."
No context. No point of view. Just stenography.
And then of course, neither journalism schools nor newspapers prepared for the coming of the digital revolution. While publishers were living like kings and newspapers were pulling in 20-30% profit margins, they did NOTHING to prepare for the loss of display and classified advertising and the coming digital media until it was too late. Because newsrooms had become just another revenue stream to corporations with lots of revenue streams and in order to continually feed the Wall Street beast, profits had to continue to go up no matter what. To do that, publishers decided that the newsroom, which was the product as well as the workforce, was where they would cut -- as opposed to taking 1-2% less profit and investing that in new technologies and better investigative work. So they cut the very people who made the product worth reading and and since it wasn't worth reading, circulation fell and the cycle of self destruction continues to go round and round and round.
I don't have much sympathy for newspapers now. We all tried to warn them that praying at the altar of Wall Street and making decisions based on marketing surveys was going to weaken the foundation, but rather than cut into their gigantic profit margins or focus on what's good for people and our country, they whistled while Rome burned.
And now we all are paying the price because our democracy has no one left to point out the morons.
Syd
I agree with you straight down the line
That said, my work didn't involve using research or marketing to shape editorial decisions. It was used it to provide data to potential advertisers and to get attract new readers. In other words, research and marketing didn't really influence the product itself, only the promotion of the product.
I'm not sure whether it's different now or not, though I suspect analytical tools are being used routinely to evaluate which stories are pulling in readers, which are spreading virally, etc., etc. That information seems like it would almost certainly be used to make decisions about allocation of resources. Which is scary.
Just look at the stories that ignite and spread online. From my view, the "hot" stuff is mostly stupid stuff. Stories that tea baggers go ga-ga about, titillation, etc., the stuff of television "news."
"Hey, let's do more Scotty stories!" Riiiiiiiight. That'll built a loyal base of intelligent readers.
Do good. Be nice. Have fun.
PS
How sad is this?
Do good. Be nice. Have fun.
Very sad, indeed
Even on NPR this morning, they dedicated more air time to some local kid who is on American Idol than they did to the plight of teachers about to get laid off because republicans don't think education is a good thing. It's sad, and infuriating. And our media is not helping.
Serenity now. Serenity now.
Syd
Related: Drescher on "nuance"
Commenters on this article argue that the N&O is ultra liberal. Wow.
I guess I would say that IF the newspaper were indeed ultra-liberal, the management should embrace that fact and take it all the way to full-throated advocacy and activism. But that's a pretty big "if". Until N&O reporters dismantle the Pope/Eschelman/Koch/Berger/Stam/Tillis cabal in the same way they dismantled Mike Easley, the paper's liberal credentials will continue to be suspect.
Do good. Be nice. Have fun.