Pat delivers on his promises

As our Deputy Assistant Guvnor, Pat McCrony promised to make government operations more efficient and provide excellent customer service.

We argue that he's succeeded! Let's look at two of his favorite departments as examples:

In DENR, Pat's McCrony John Skvarla has slashed jobs and gotten rid of a lot of that pesky water quality assurance. Now that's efficiency!

Over at DHHS, Queen Aldona rails against that inefficient government transparency and improves worker productivity by specifying what clothes to wear and what font to use in email signatures. Now that's running a tight ship!

But wait, you say. DENR's actions contributed to the Dan River coal ash pollution. DHHS's so-called efficiencies have resulted in thousands of people waiting for months to get benefits they're entitled to.

How does that constitute excellent customer service, you ask?

It's all about knowing who Pat's customers are. Hint 1: they're not the people who get their drinking water from the Dan River. Hint 2: They're not the people who need Medicaid or unemployment benefits. Hint 3: Pat's customers, by and large, are very, very happy.

Isn't it refreshing to see a politician deliver on his promises?

Comments

More efficiency

Deputy Assistant Guvnor Pat also approved taking money out of public schools and giving that money to charter schools. Charter schools are way more efficient, because they don't have to worry about transportation, lunches, qualified teachers or being accountable. That's more McCrony efficiency!

Of course, the kids in public schools suffer because there's no money for teacher assistants or school facilities or supplies, and teachers remain at #46 in the nation for pay.

Which brings us to Hint 4: public school kids and teachers aren't Pat's customers, either.

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"What I see from the folks who are opposing our agenda is whining coming from losers." -- Thom Tillis

Even more efficiency

Look how efficient Pat and the Tillisberger have made dental care for kids and services for developmentally delayed kids:

Budget cuts to the dental section in the state health department have left some counties without public hygienists to check children’s teeth and direct them to dentists for care.

...

The legislature cut $8 million from the Infant Toddler Program this year, and is expected to cut another $10 million next year.

The $10 million cut will be spread across the state, Ryan said, and merging the offices was an important part of the strategy to provide the same services with less money.

“We’re charged to serve the same number of children, but we’re charged to do it with $10 million fewer. That will be a real challenge,” he said.

Nearly 20,000 infants and toddlers were served by the program in 2012-13.

Serving the same number of kids with $10M fewer! Now THAT'S efficiency! Never mind about the effectivness.

Hint 5: kids who need dental care but have a hard time getting it are not Pat's customers. Neither are developmentally delayed kids who need special care and services.

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"What I see from the folks who are opposing our agenda is whining coming from losers." -- Thom Tillis