As our Deputy Assistant Guvnor, Pat McCrony promised to make government operations more efficient and provide excellent customer service.
We argue that he's succeeded! Let's look at two of his favorite departments as examples:
Over at DHHS, Queen Aldona rails against that inefficient government transparency and improves worker productivity by specifying what clothes to wear and what font to use in email signatures. Now that's running a tight ship!
But wait, you say. DENR's actions contributed to the Dan River coal ash pollution. DHHS's so-called efficiencies have resulted in thousands of people waiting for months to get benefits they're entitled to.
How does that constitute excellent customer service, you ask?
It's all about knowing who Pat's customers are. Hint 1: they're not the people who get their drinking water from the Dan River. Hint 2: They're not the people who need Medicaid or unemployment benefits. Hint 3: Pat's customers, by and large, are very, very happy.
Isn't it refreshing to see a politician deliver on his promises?