Based on Raleigh's News & Observer's report, "glitch" is perhaps a word too mild:
CHARLOTTE, N.C. --
Hundreds of Hurricane Katrina refugees face possible eviction because their federal relief checks haven't arrived - four weeks after the money was promised.
The Federal Emergency Management Agency was to send checks of $2,358 to cover three months' housing. But evacuees said FEMA has mailed checks to former addresses in New Orleans or to the wrong address in Charlotte, which never reached their intended recipients.