As a freelance business writer, I spend my days in a steady stream of conference calls, interviewing executives all around the world. Many of these calls involve people I’ve never met, so we often spend the first few minutes getting acquainted.
Update: Just got word this may run in the News and Observer this week, so in the spirit of fair play, I've deleted all but the first paragraph. Will let you know what happens.
The N&O ran my column. You can find it here.
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